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カノビーレイクパークに関するよくある質問。
到着前、到着後、滞在中の重要な質問にお答えします。
FAQ Categories
General Park Information
It is always a great day to visit Canobie Lake Park! This is a truly difficult question to answer as we are an outdoor facility and weather plays a major factor in our operation. As a general rule of thumb: Spring tends to be less busy than Summer. In the Spring: Weekends tend to be less busy than weekdays. In the Summer: Weekdays tend to be less busy than weekends.
Screeemfest: Although anytime is a great time to visit Canobie Lake Park’s Screeemfest, our experience has been that Fridays and Sundays (non holidays) tend to be less crowded than Saturdays. We also recommend arriving before 6 PM on Saturdays or Sundays.
キャノビーにご宿泊のお客様は、ホテルページでご紹介している地元の宿泊施設をご利用ください。
レストランや屋台は、すべて先着順のお席となります。ご予約は承っておりません。
A full list of attractions that are available are located under the “Park Attractions” page with each operating schedule. During your trip with us the most current list of offering is available at Guest Services.
Yes you can. All major food locations accept Visa, Master Card, Discover and American Express.
はい、あります。エントランス・プラザを入ってすぐのところに、ほとんどの主要なATMカードに対応したバンク・オブ・アメリカのATMがあります。
Yes, you can. Canobie Lake Park seeks to include guests of all ages and physical abilities, although it is important to note that not all attractions are wheelchair or ECV accessible. It may become necessary for a guest to transfer themselves to our ride vehicles. Our Team Members are well trained in these situations, but they may not assist in the physical transfer from chair to carrier. We will hold up ride cycles in order for members of your party to assist you in the transfer to and from your chair. Additionally, we do have a Guests with Disabilities Guide available in preparation for your trip.
キャノビーでは、パーク内への飲食物の持ち込みを禁止しています。パーク内では、ゲストの皆様に様々なお食事やお食事処をご用意しております。また、ゲストは昼食のために再入場ポリシーを利用することができます。当園の駐車場には、ピクニックテーブルや日陰になるような場所はございません。当駐車場では、グリルやアルコールの使用は禁止されています。特定の食物アレルギーをお持ちのお客様のために、ご来園の際に役立つ「食物アレルギーガイド」をご用意しました。
はい。退園の際、すべてのゲストは適切なマークのある出口でスタンプをもらってください。このスタンプで、その日の閉園時間まで無制限に再入場が可能です。
All Guests need a valid hand stamp in order to re-enter the Park.
Ticket stubs and receipts are not valid for re-entry to the Park. Each Guest is offered a stamp as they exit the Park. This stamp must be legible by a Team Member for same day re-entry. Situations like these are dealt with on a case-by-case basis and will be handled by our Guest Services team.
すべてのゲストは、パークに到着する前に、集合時間と場所を決めておく必要があります。すべてのメンバー（特に子供）に、分離が発生した場合は、制服を着たチームメンバーに助けを求めるよう、注意を促してください。ゲストサービスでは、メッセージサービスをご利用いただけます。残念ながら、大量のリクエストがあるため、パークページングは提供していません。
Many guests celebrate special occasions with us so we hope you have a great time!! Although we do not have a specific birthday party program or birthday pricing specials, we do allow you to bring in a cake. Seating throughout the Park is on a first come/first served basis.
PRESENTS: If you are bringing in presents, they must remain unwrapped or clearly visible in a gift pack for security inspection on arrival.
BALLOONS: Balloons are prohibited.
Please make sure that once you are in the Park you visit our Guest Services window for a special birthday card and birthday sticker that may be worn throughout your trip. This is free of charge to the individual celebrating his/her birthday with us.
Castaway Island will reopen with the Park in Spring 2024!
Castaway Island is included with Park admission.
Depending on weather and guest volume, there may be a wait time to enter Castaway Island. This wait time will increase in more favorable conditions.
Proper bathing attire is required for Castaway Island attractions.
Canobie Lake Park Screeemfest is scheduled to open in late 9月 2024. You can view our Park Hours at the link below.
カノビー・レイク・パークは、ニューハンプシャー州セーラムの85ノース・ポリシー・ストリート（Salem, New Hampshire 03079）にあります。すべてのGPSシステムで、私たちのゲートの前に「目的地に到着」しているわけではないことにご注意ください。高速道路から正しいルートをたどっていることを確認するため、道順のページを必ずご確認ください。当社の駐車場ゲートは、物理的にNorth Policy Streetに位置しています。
If you type in “Canobie Lake” to your GPS, it will also not bring you to our gates. Please put in 85 North Policy Street in Salem, New Hampshire 03079.
Proper dress is required for admission to Canobie Lake Park. Shirt and Shoes must be worn at all times. Dress containing profanity of any kind or otherwise deemed inappropriate will not be allowed on Park grounds.
Castaway Island: Swim attire is required and strictly enforced. Infants who wear diapers are required to wear a swim diaper in Castaway Island. Changing stalls are available inside the restrooms at Castaway Island.
Screeemfest: Guests are not permitted to attend Canobie Lake Park Screeemfest wearing costumes or character makeup. Please leave the haunting to us!
キャノビーでは、現金、VISA、Master Card、American Express、Discoverがご利用いただけます。また、登録されたグループからのビジネスチェックも受け付けています。
グループ
付き添い券は、ゲストの総人数や曜日によって異なります。無料付き添い券は、パークが営業している平日のお出かけにのみご利用いただけます。
土・日・祝日は、残念ながら付き添い無料券はご利用いただけません。
それ以外の場合は、25枚を超える10枚の団体券を購入するごとに、1枚の無料付き添い券を差し上げます。例えば、72名のグループであれば、66枚のグループチケットを購入し、6枚の無料付き添い券を受け取ることになります。付き添い券は、参加者が使用するのではなく、グループと一緒に参加する大人の監督者のために使用されます。
追加の付き添いの方は、団体料金でチケットを購入することができます。個人でチケットを購入される場合は、無料付き添い券はご利用になれません。付き添い券は日付入りで、お出かけの日にのみ有効です。
いいえ、すべてのチケットはその日限りの日付であり、2023年シーズン中の他の日には有効ではありません。
パークは返金小切手を発行し、通常旅行から5営業日以内に小切手に記載された住所に郵送します。
All unused tickets will be need to turned in to Guest Services in order to receive a refund.
バス運転手は、追加のお子様のチケットを同じ団体料金で購入することができます。バス運転手のお子様には、無料入園券をお渡ししておりません。また、バス運転手のチケットを使用しての入場はできません（ゲートアテンダントにより入場を拒否されます）。
ダウンロード可能なワークブック資料は、フィールドトリップ＆その他のグループページの「教育関係者向けクイックリンク」にあります。また、教育的なトピックについて、お客様のグループ向けに小規模なプライベート・プレゼンテーションのコーディネートも可能な場合があります。ご興味のある方は、グループセールス（(603) 893-3506内線4854）までご連絡ください。
団体様が到着されましたら、警備員が駐車場でお迎えします。警備員が駐車場の適切な場所にご案内します。当日の予約状況に応じて、十分なバス駐車場を確保します。グループリーダーの方は、バスとは別に移動していただくと、入場の手続きが早くなります。バス駐車場には個人の車両は入れません。駐車が完了するまで降車しないでください。
No. At the turnstiles, everyone will surrender their ticket for admission. The ticket is kept by the Gate Attendants. Once inside the Park all rides and shows are included. We issue a stamp as you exit if you wish to return later in the same day.
All tickets are pre-purchased and pre-distributed so your attendees may arrive anytime during Park Hours. If you need to leave additional tickets for your group, you may do so at Guest Services along with those Guest’s names.
In most cases the Park will remain open. Should prolonged predicted weather require the Park to close, the most accurate information will be given on the Park’s general message system at (603) 893-3506. If it rains during your visit, it is important to note that some attractions will have to close. We will attempt to reopen these attractions as soon as it is safe to do so. Guest Services can give you up-to-the minute weather forecasts and page your group should you decide to leave earlier than anticipated. There are No Rain Checks or Refunds in the case of inclement weather unless the park elects to close.
迷子になった人のためのページ作成は行いません。迷子になったり、グループとはぐれたりした場合は、警備員を見つけるか、エントランスプラザ内のゲストサービスへ行くよう、グループのメンバーに指示を出してください。私たちは、関係者を再会させるために最善を尽くします。このような場合、付き添いの方がいる集会所があると便利です。
パーク内には救急救命士が常駐するファーストエイド棟があります。薬を調合する際の待ち合わせ場所としてご利用ください。メインのファーストエイドは、パークに入ってすぐ右手にあるカルーセルの裏手にあります。スクールナースが遠足に来た場合、生徒がファーストエイドに行ったときのために連絡先を残しておくとよいでしょう。
怪我がパークに報告されると、その人は治療のために私たちのファーストエイドビルに連れて行かれます。付き添いの方は、フロントゲートで呼び出し、ファーストエイドで適切な書類を記入してもらいます。
万が一、悪さをした人がいて、そのことが当社のセキュリティ部門に報告された場合、そのグループのグループリーダーをページまたは電話で呼び出し、問題を解決します。
We have a few areas inside the Park for groups to meet and have lunch. We do not provide picnic tables. You cannot reserve these areas; they are on a first come first served basis. We suggest that you place a chaperone in the area you plan to have lunch when you arrive. This can act as a meeting point for students who become separated from their group. With prior approval from the Park, we may allow groups who have registered with us to bring in lunch. Coolers, Grills and other cooking equipment are strictly prohibited.
Lockers are available for rent inside the Park, across from the Ferris Wheel, along the fence to the parking lot. We have a limited number of lockers and they will sell out on busy days. Encourage your members to buddy up. Chaperones may choose to set up a base camp to watch over book bags and serve as a meeting place for lost students. The Park is not responsible for lost or stolen items. Unattended items may cause a security concern and could be removed by Park staff.
Yes. We will page your group when it is time to leave. You must go to Guest Services and request the page. We will page your group to your busses or to your meeting place. Individual names will not be paged, only registered group names. Bus drivers cannot request a page; only the group leader of the group can make the request.
パークは、保護者を呼んで迎えに来てもらい、グループから離れたお子様には責任を負いかねます。お子様を見守るのは、グループリーダーや付き添いの方の責任です。日中に体調を崩し、自分で親に連絡した場合、パークにはこれを監視する手段がありません。親と一緒にパークを出る予定がある場合は、必ず付き添いの人に連絡するよう、事前に生徒に伝えておいてください。
Absolutely! We can take payment in advance so you can distribute your tickets on the bus to make an easy entry process. Printing your group’s tickets on the date of your visit is possible, but does add time to the start of your trip. Email groups@canobielake.com or give us a call at (603) 893-3506 x4854 so we can walk you through your options.
- You will need a total head count of all the students and adult chaperones. (Do not include the Bus drivers in your final head count. Bus drivers are given complimentary admission to the park by our Security Officers in the parking lot or at Guest Services.)
- Once your group is confirmed for the date of your visit, a member of our Team will be in touch to discuss details with you. Payment can be taken over the phone when using a Credit Card (Visa, MC, Discover or American Express) or you can mail an Organizational Check. Payment needs to be made prior to Park entry, if it has not been received another form of payment will needed to enter the Park. Please note that cash may be accepted by appointment in advance or when arriving at our Group Sales Windows. Personal Checks and Purchase Orders are not valid forms of payment. We cannot bill your school.
- お客様のグループが到着し、パーク内に入った後、お客様の旅行で未使用のグループチケットは、お客様の訪問日の翌日から1週間以内に郵送される会社の小切手で払い戻されます。
到着時に購入する場合：入場券の代金を支払い、入場券を受け取るのは、来場日当日となります。
If purchasing in advance: You can choose to have your tickets sent to you in advance (with 2 weeks notice) or elect to have your complete ticketing package ready and available for you at our Group Sales Windows on arrival. Both of these advance options will speed up your entry process.
レンタル品
We do! You can find more information about locker rentals at the link below.
We do! You can find more information about electric scooter rentals at the link below.
We do! You can find more information about wheelchair rentals at the link below.
We do! You can find more information about stroller rentals at the link below.
Rides & Attractions
It is always our goal to ensure all of our rides and attractions are operating, however there may be times throughout the day where an attraction becomes unavailable.
Please check any signage at our ticket booths, our front gate turnstiles or check in with our Guest Services Team as they have the most up to date ride information.
Any extended closures will be posted on our Park Attractions page.
All attractions will close at the scheduled park closure time. Certain attraction queue lines may close earlier in some cases up to one hour prior to Park close.
キャノビーのアトラクションはすべて、平均的な体格の人に対応できるようメーカーが設計した安全システムを組み込んでいます。これらの安全システムは、国の要件に加えて、アトラクションを体験する個人の能力に制限を加える場合があります。極端に大きい方、小さい方、心臓、背中、首に異常がある方、最近手術を受けた方、妊婦の方、ギプス、装具、制限のある器具、障害のある方は、これらのシステムが適切に作動するために必要な要件に影響を受ける場合があります。ご旅行の前に、「お体の不自由なお客様のためのガイド」をご用意させていただいております。身長制限は、安全装置が正しく機能するために必要な大きさに基づいて設定されています。これらの要件は、各アトラクションの入り口に掲示されています。アトラクションの詳細と身長制限については、アトラクションのページをご覧ください。
Castaway Island is closed for the 2023 season and will reopen in Spring 2024!
Yes, service animals are permitted inside of Castaway Island. However, they are unable to go in or on any of our attractions such as the Tidal River, Lil Squirts Lagoon, the River Slides and the Rain Fortress.
シーズンパス
If you still need your Season Pass printed you should already have a paper Season Pass voucher that you will bring to Guest Services prior to entry. Then you will receive your plastic Season Pass card that you will use to enter the Park.
注意：写真撮影や撮り直しが必要な場合がありますので、パスホルダーの方はプラスチックカードの受け取りにご同席ください。
Season Pass vouchers should be redeemed for your plastic card on your first visit with us on any day the Park is open at Guest Services prior to entry.
You can purchase Season Passes online here or you can purchase them at the Park before you enter at Guest Services.
Please be advised that we no longer offer In-Park specials for Season Passes.
If you are interested in upgrading your Basic Season Pass to a Platinum Pass you will need to do so at Guest Services before entering the Park pending Season Pass availability.
2024 Bring a Friend Days are coming soon!
Please note: Both the Passholder and the complimentary second entry guest must arrive and enter together.
In the event you haven’t received your plastic Season Pass card for the 2024 season, you will need to visit Guest Services prior to entry to redeem your voucher. Otherwise, both you and your guest should approach our Park Entrance and enter through Security and proceed to our turnstile lines. Your complimentary guest will need to be physically with you at entry. We are not able to accommodate the Passholder’s guest if they arrive at our gates earlier or later than the Passholder.
The paid value of any unused ticket may be applied towards the purchase of a Season Pass prior to entry at Guest Services pending upgrade availability.
No, for 2023 each pass type has only one price. You may purchase your passes or passes as a gift online (highly recommended) or may purchase season passes with each person present at Guest Services on arrival.
Yes. Should a Season Passholder wish to exit the Park for any reason and hope to return the same day, a valid hand stamp must be received at our exit for same day re-entry. Your season pass is only valid for one scan per day (on days your pass is valid).
Services & Amenities
はい、あります！ペアレントスワップは、小さなお子様をお連れの方で、パーク内の高さ制限のあるアトラクションに参加する際に、託児の用意がない場合にご利用いただけるサービスです。お一人様は、お子様と一緒に出口付近の通路、またはプラットフォームや駅の出口側の指定エリアでお待ちいただき、他のお客様が列にお並びいただくことができます。他のパーティーのお客様がライドを降りた後、お子様と一緒に待っていた方は、出口からライドに入り、ライドに乗ることができます。このサービスについては、特定のアトラクションのライドオペレーターまたは係員にご確認ください。
Ease of Mind Wristbands – We offer Guests who wish to participate, the opportunity to wear a red wristband in order to make it easier for ride operators to identify them. One wristband is issued for each individual or group participating in the program with access for up to three additional Guests. Please be advised that depending on crowd levels the number of companion riders will be strictly limited.
Guests with Disabilities are NOT required to wear a red wristband to participate; however, it is recommended in order to expedite their boarding.
Nursing mothers may breastfeed their children anywhere they wish in the Park (on a bench, in a restaurant, etc.), so long as it is not a “restricted area” or “safety zone” (ride enclosures, private areas, etc.) Covering up is solely at the discretion of the mother. For those guests seeking a private alternative, our Nursing Room is located at the Main Entrance Complex. The Nursing Room key is available at our Guest Services window.
食物アレルギーに関する総合的なガイドを作成し、ゲストサービスオフィスまたはオンラインの「食物」のページで配布しています。もし、お客様のアレルギーがガイドに記載されていない場合は、603-893-3506までご連絡いただき、フードマネジャーにご相談ください。
はい、あります。メインゲートのゲストサービス内にある「Lost & Found」です。乗車中に紛失された場合は、速やかにお探しいたします。もし、その日のうちにパークを出て、忘れ物に気づいた場合は、忘れ物係（603-893-3506 ex.4609）にご連絡ください。4609.
はい、あります。水飲み場はすべてのトイレの外側にあります（ボストン・ティー・パーティーではトイレの建物が分かれており、水飲み場はボストンハーバーパトロールの裏側、レディースルームの近くにあります）。
The Park no longer has pay phones. Should you need assistance, please visit Guest Services.
A Family restroom is located on the Ferris Wheel side of the Park Entrance Plaza. Additionally, baby changing tables are located in all of our restrooms.
すべてのお客様に快適に過ごしていただくため、喫煙は指定された喫煙所でのみ可能です。これらのエリアは、パークマップ＆ガイドに記載されており、パーク内の便利な場所に位置しています。
Ticketing & Specials
Good Any Day tickets can be used any one day of our operating season (including Screeemfest), no reservation necessary! Just bring your unused and valid 2024 Good Any Day ticket to our turnstiles and you’ll be good to go!
If you are holding a Good Any Day ticket from a previous year, please email info@canobie.com with your confirmation number and that you’d like to upgrade it to 2024. Please be advised you will be responsible for paying the difference in price of the Good Any Day ticket from year to year.
If you are unable to purchase a ticket online we have sold out for the day and you will need to choose another day to visit with us.
If you can no longer attend on a certain date please send an email to info@canobie.com containing your confirmation number, the name on the order and the new date you wish to attend pending ticket availability.
Please Note: If the new date you choose is a higher priced day you will be charged the difference in prices per ticket. Refunds are not issued if you choose to visit with us on a lesser priced day.
Parking is always FREE at Canobie. We have plenty of on site parking within a short walk to our admissions gate. But, sometimes you just want to be closer to the action. Entry into the Dapper Lot (Preferred Parking) is available on select dates with parking spaces reserved by the Park Entrance.
パークに入場されるお客様は、必ずチケットをご購入ください。キャノビーは、家族で楽しめる総合エンターテインメント施設であることを誇りにしています。
Any unused tickets retain their value paid and can be used towards your purchase of tickets for the 2023 Season. Please visit our Guest Services window before entry to upgrade your past years tickets.
If tickets are available for the day, upgrades will be accepted. However, if tickets are no longer available for the day, upgrades will not be available.
車椅子をご利用のお客様は、チケット購入前にゲストサービスにて、ご利用可能なサービスについての情報をご確認ください。また、「おからだの不自由な方のためのガイド」もご用意しておりますので、ご利用ください。
妊娠中の方は、チケット購入前にゲストサービスにて、利用可能なサービスについての情報をご確認ください。
Consignment Tickets for 2023 are valid on the date listed on your Consignment Ticket. When purchasing 2023 Consignment Tickets, you select which date you would like to attend and the discounted price will be shown. Please note that some dates (especially Saturdays during the Summer and during Screeemfest) may have no discount from typical online prices. If you need to adjust the date on your Consignment Ticket, you may do so at Guest Services on arrival on any date with availability by paying only any difference in price. If you prefer to change your tickets in advance to ensure availability, please email info@canobie.com.
Please note: Discounted Consignment Tickets must be purchased through the link provided by your company using the provided Company Code.
2024 Pricing Coming Soon
Discounted Date-Specific Ticket pricing does vary depending on which day you wish to visit.
Prices on-site at the Park ticket booths are regular admission prices only. Regular Prices on-site are $5 more per ticket than discounted date-specific online tickets.
If you are unable to purchase a ticket online we have sold out for the day and you will need to choose another day to visit with us.
3歳以下のお子様は無料で、入場券は必要ありません。
Weather
Canobie Lake Park operates in most weather conditions. Some attractions may temporarily close due to weather conditions such as rain, high winds and thunder and lightning. These attractions will re-open as soon as possible. Outdoor live performances may not operate during rain. Should the Park close because of inclement weather, those guests remaining inside the Park at the adjusted closing time will be issued a comparable ticket to enjoy the Park on another day/evening. Should you decide to leave the Park of your own volition, prior to the adjusted Park closing time, no rain check will be issued.
Your park tickets will always hold the value paid so they can be applied to another day you wish to visit pending ticket availability. Please send an email to info@canobie.com containing your confirmation number, the name on the order and the new date you wish to attend.
Please Note: If the new date you choose is a higher priced day you will be charged the difference in prices per ticket. Refunds are not issued if you choose to visit with us on a lesser priced day.