在您到达之前
监护人票取决于你的出游总人数和一周中的哪一天。免费陪护票只适用于公园运营的工作日的外出活动。
遗憾的是，在周六、周日和节假日，不提供免费陪练票。
否则，你的团体每购买10张团体票超过25张，就会得到一张免费的陪护票。例如，如果你的团队有72人，你将购买66张团体票，并获得6张免费陪护票。监护人票不供与会者使用，而是供随团出席的成人监护人使用。
额外的陪护人员可以按团体价格购买门票。免费陪护票不提供给选择单独购票的团体。陪同人员的门票是有日期的，并且只在你出游的当天有效。
不可以。所有门票的日期仅适用于当天，在2023年赛季的其他日子里将不再有效。
公园将开出一张退款支票，通常在你旅行后的五个工作日内邮寄到支票上的地址。
All unused tickets will be need to turned in to Guest Services in order to receive a refund.
巴士司机可以为更多的孩子以同样的团体价格购买门票。我们不为巴士司机的孩子提供免费的公园门票。孩子不能用巴士司机的票来入园（他们将被我们的门卫拒绝进入）。
所有可下载的工作手册材料都位于我们的实地考察和其他团体页面上，在教育工作者的快速链接下。我们可以为您的团体协调一个关于任何教育主题的小型私人演讲。如果你有兴趣，并且在最初报名时没有要求，请联系团体销售部，电话是(603) 893-3506转4854。
Absolutely! We can take payment in advance so you can distribute your tickets on the bus to make an easy entry process. Printing your group’s tickets on the date of your visit is possible, but does add time to the start of your trip. Email groups@canobielake.com or give us a call at (603) 893-3506 x4854 so we can walk you through your options.
- You will need a total head count of all the students and adult chaperones. (Do not include the Bus drivers in your final head count. Bus drivers are given complimentary admission to the park by our Security Officers in the parking lot or at Guest Services.)
- Once your group is confirmed for the date of your visit, a member of our Team will be in touch to discuss details with you. Payment can be taken over the phone when using a Credit Card (Visa, MC, Discover or American Express) or you can mail an Organizational Check. Payment needs to be made prior to Park entry, if it has not been received another form of payment will needed to enter the Park. Please note that cash may be accepted by appointment in advance or when arriving at our Group Sales Windows. Personal Checks and Purchase Orders are not valid forms of payment. We cannot bill your school.
- 一旦您的团队到达并进入公园，任何未使用的团体票将通过公司支票退还，支票将在您参观日期后的一周内寄出。
如果在抵达时购买：您将在参观当天支付并收到您的入场券。
If purchasing in advance: You can choose to have your tickets sent to you in advance (with 2 weeks notice) or elect to have your complete ticketing package ready and available for you at our Group Sales Windows on arrival. Both of these advance options will speed up your entry process.
当你到达时
当你的团队到达时，保安会在我们的停车场迎接你。保安人员将引导你到我们停车场的适当区域。我们会根据当天的预订情况保留足够的巴士停车位。我们建议领队与大巴分开行驶，以加快团队的入场程序。个人车辆不允许进入巴士停车场。在停车前不要下车。
No. At the turnstiles, everyone will surrender their ticket for admission. The ticket is kept by the Gate Attendants. Once inside the Park all rides and shows are included. We issue a stamp as you exit if you wish to return later in the same day.
All tickets are pre-purchased and pre-distributed so your attendees may arrive anytime during Park Hours. If you need to leave additional tickets for your group, you may do so at Guest Services along with those Guest’s names.
In most cases the Park will remain open. Should prolonged predicted weather require the Park to close, the most accurate information will be given on the Park’s general message system at (603) 893-3506. If it rains during your visit, it is important to note that some attractions will have to close. We will attempt to reopen these attractions as soon as it is safe to do so. Guest Services can give you up-to-the minute weather forecasts and page your group should you decide to leave earlier than anticipated. There are No Rain Checks or Refunds in the case of inclement weather unless the park elects to close.
Canobie Lake Park operates in most weather conditions. Some attractions may temporarily close due to weather conditions such as rain, high winds and thunder and lightning. These attractions will re-open as soon as possible. Outdoor live performances may not operate during rain. Should the Park close because of inclement weather, those guests remaining inside the Park at the adjusted closing time will be issued a comparable ticket to enjoy the Park on another day/evening. Should you decide to leave the Park of your own volition, prior to the adjusted Park closing time, no rain check will be issued.
在您访问期间
我们不为迷路的人做传呼。如果您的团队成员迷路或与团队走散，请指示他们找到保安人员或到入口广场内的客户服务部。我们将尽最大努力使各方重新团聚。在这种情况下，由陪护人员负责的集合地点会有帮助。
我们在公园内有一个急救大楼，由急救人员负责。这是一个集合配药的好地方。我们的主要急救中心位于旋转木马后面，在你进入公园后的右侧。如果有校医参加实地考察，最好让他们留下联系电话，以备学生去急救中心时使用。
当受伤的人被报告给公园时，会被带到我们的急救大楼进行治疗。陪护人员会被叫到前门，并被送到急救中心填写相应的文件。
如果有人行为不端，并被提请我们的安全部门注意，我们将呼唤/呼叫该小组的组长来处理这个问题。
We have a few areas inside the Park for groups to meet and have lunch. We do not provide picnic tables. You cannot reserve these areas; they are on a first come first served basis. We suggest that you place a chaperone in the area you plan to have lunch when you arrive. This can act as a meeting point for students who become separated from their group. With prior approval from the Park, we may allow groups who have registered with us to bring in lunch. Coolers, Grills and other cooking equipment are strictly prohibited.
Lockers are available for rent inside the Park, across from the Ferris Wheel, along the fence to the parking lot. We have a limited number of lockers and they will sell out on busy days. Encourage your members to buddy up. Chaperones may choose to set up a base camp to watch over book bags and serve as a meeting place for lost students. The Park is not responsible for lost or stolen items. Unattended items may cause a security concern and could be removed by Park staff.
Yes. We will page your group when it is time to leave. You must go to Guest Services and request the page. We will page your group to your busses or to your meeting place. Individual names will not be paged, only registered group names. Bus drivers cannot request a page; only the group leader of the group can make the request.
本园不对那些打电话给他们的父母来接他们并与团队分开的孩子负责。领队和陪同人员有责任看管孩子。如果孩子在白天感到不适，并自行打电话给他们的父母，本园没有办法监督。事先告诉你的学生，如果他们计划和父母一起离开本园，他们必须通知监护人。